WHAT IS A CHATBOT?
A Chatbot is a service, powered by rules and artificial intelligence, that your visitors can interact with on your site via a chat interface. They are used to provide your visitors with a better experience and to help you increase your website conversions.
Automate Your Business with Chatbots
Chatbots Save Time & Money
By automating conversations that would otherwise require an employee to answer, organizations save time and money that can then be allocated to other efforts. A Chatbot can also be deployed for 24 hours a day, every day of the week, so your website chat is always open for business.
Chatbots Generate Leads & Revenue
Chatbots use direct messages to qualify your visitors and direct them to where they want to be, to increase your chance of a conversion. For example, asking visitors just a few questions will help qualify which of the service you offer they are most interested in, and you can then direct them to that content on your website or even to your sales team. Alternatively, the Chatbot can take visitor contact details and automatically add them to your email subscriber list.
Chatbots Guide Users to Better Outcomes
Not all visitors to your website are hot prospects and many don’t always know where to go to find the information they’re interested in. In fact, some may not even know what it is they’re interested in. Maybe they just heard of your brand name and decided to explore. By asking a series of qualifying questions, you can route visitors to the best place for them to find the information they want without ‘selling’ to them.
Response times can have a massive impact on your conversion rates. If you leave your visitors waiting too long, you are likely to lose a few that would otherwise have taken action.
This is where we come in. Our Chatbots allow you to respond to your customers instantly, providing them with a much quicker and smoother experience, which will result in higher conversion rates.
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